Delivery Service

Yes we deliver.

If you don’t have any way of getting your goods home, we have several delivery options to choose from.

Delivery Contractors

We have negotiated special rates with several companies that are experienced in transporting and assembling furniture. These contractors will deliver (and assemble for an additional charge) your goods. Assembly charges vary. Our staff will be able to estimate the assembly cost at the time of purchase. The contractors can give an estimated delivery time, to within 4 hours. You are obliged to be home during this time, unless otherwise arranged. Failure to be home will incur an additional delivery charge. The contractors provide a driver and an assistant (where necessary) to unload heavy items. Delivery staff are not obliged to carry goods into a room or house if there is difficult or poor access.

Couriers

We can organise a courier to deliver your goods to you. A Ute or small van is used, and only one person is in the vehicle. The courier is only obliged to take the goods to the front door, and requires assistance to unload mattresses or furniture. This option is not available if no able bodied person is available at your home to assist, where appropriate. This service is only available for mattresses and furniture that is boxed. A Saturday service is also available, at an additional charge.

Special deliveries

Special delivery requirements such as after hours or weekend deliveries can sometimes be arranged. Other contractors offer specialised services, and the staff at rise + shine will be happy to provide their details to you, and you are free to negotiate the time and charges for their services.

Assembly

Customers are informed if any product they are purchasing is difficult to assemble, and we can recommend professional assemblers to help you.

We use several delivery contractors, who are not responsible for handling cash and credit cards. The financial transaction is between yourself and our store. For these reasons, all goods must be paid for in full, prior to delivery. Please refer to our Customer Care booklet, available in the store for greater details regarding delivery or ask the salesperson in your store.