rise+shine privacy statement

rise+shine respects the privacy of your personal information and is committed to complying with the Privacy Act. The information we collect is used by us to provide you with our services, administering those services, collecting debts, organizing delivery of goods, and communicating with you. We also use sales information to improve our products and services to you. If you do not wish to receive special offers, please advise us accordingly.


rise+shine will only collect information that is necessary for to fulfill one or more of its functions or activities. Collection will be by lawful, fair means and not in an unreasonably intrusive way. In most instances, information will be provided directly by you. If you do not provide all the required information or do not keep us up to date with any changes we may not be able to provide you with all the services you have requested.


Individuals will be able to access their information held by us on request. rise+shine may occasionally need to deny access to information in accordance with the exemptions contained in the Privacy Act. rise+shine may charge a fee to cover the costs of retrieving the information.

use & disclosure

rise+shine will only disclose information in accordance with the Privacy Act. Personal information may be disclosed for the purpose as advised and related purposes that the individual would reasonably expect, as required by law or under other circumstances where permitted under the Privacy Act. rise+shine will never disclose or on sell your information to third parties for use in marketing databases. Information relating to your financial status is collected only if necessary to arrange finance, and sent to agreed financial institutions. If you do not wish rise+shine to discuss your information, purchase and account balance with other members of your household, or the contact location given to us, we request that you advise us of this at the time of purchase. Once your purchases are ready for pick up or delivery, rise+shine staff will contact you on the phone or email address provided by you, confirm the time and location for delivery (if applicable), and confirm the balance to be paid upon delivery (if any). It is implied that this information may be given to a spouse or other adult household members, unless you expressly deny such permission.

data security and contractors

rise+shine will take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorized access, modification or disclosure. rise+shine will take reasonable steps to destroy or permanently de-identify personal information if it is no longer needed. rise+shine requires strict compliance with the Privacy Act by all of its contractors. Some contractors may be given certain information, including your outstanding debt, to perform delivery services to you.